Your Security is Our Top Priority
We use bank-level security, industry-leading encryption, and rigorous compliance standards to protect your donations and data. Every transaction is monitored, secured, and protected.
Enterprise-Grade Security for Everyone
From small teams to large organizations, everyone deserves top-tier security.
PCI DSS Level 1 Compliant
We partner with PayPal and Braintree to meet the highest level of payment card industry data security standards, ensuring your donors' payment information is always protected.
256-bit SSL Encryption
All data transmitted through our platform is encrypted using the same bank-level encryption technology used by major financial institutions.
Secure Data Storage
Your sensitive data is stored in SOC 2 Type II certified data centers with multiple layers of physical and digital security.
Privacy by Design
We follow strict privacy principles and only collect data necessary to provide our services. Your data is never sold to third parties.
Fraud Prevention
Advanced machine learning algorithms monitor transactions 24/7 to detect and prevent fraudulent activity before it happens.
Regular Security Audits
Independent third-party security firms conduct regular penetration testing and vulnerability assessments on our platform.
Certified & Compliant
We maintain the highest industry certifications and regulatory compliance.
PCI DSS Level 1
Highest level of payment card security
SOC 2 Type II
Certified data security controls
CCPA Compliant
California privacy regulations
SSL Encrypted
256-bit bank-level encryption
Powered by trusted payment leaders: Our payment processing is secured through PayPal's PCI-compliant infrastructure and Braintree, ensuring the highest security standards for all transactions.
How We Protect You
Multiple layers of security protecting every aspect of your fundraising.
Payment Security
- Tokenized payment processing - we never store credit card numbers
- 3D Secure authentication for enhanced fraud protection
- Real-time transaction monitoring and alerts
- Secure payment gateway powered by PayPal and Braintree
- Instant payment confirmations and receipts
Data Protection
- End-to-end encryption for all sensitive data
- Encrypted databases with automatic backups
- Role-based access controls for team members
- Two-factor authentication (2FA) available
- Automatic session timeouts for security
Privacy Controls
- Granular privacy settings for fundraisers
- Option to make donation amounts private
- Ability to control donor information visibility
- Easy data export and deletion requests
- Transparent privacy policy and data practices
Platform Security
- 24/7 security monitoring and incident response
- DDoS protection and rate limiting
- Regular security patches and updates
- Secure code review process
- Bug bounty program for security researchers
Donor Protection Guarantee
Your donors are protected at every step of their giving journey.
100% Secure
Every donation is encrypted and protected by bank-level security
Instant Confirmation
Donors receive immediate email confirmation and receipts
Fraud Protection
Advanced fraud detection protects against unauthorized charges
Our Promise to Donors
- Your payment information is never stored on our servers
- You'll never be charged without your explicit consent
- Refunds are processed quickly and transparently
- Your email and personal information is never sold or shared
- 24/7 support available if you have any concerns
Security Incident Response
While we work tirelessly to prevent security incidents, we have a comprehensive incident response plan in place:
- 1.Detection: 24/7 automated monitoring and alerting systems
- 2.Response: Immediate investigation and containment within minutes
- 3.Communication: Transparent notification to affected users
- 4.Resolution: Rapid remediation and security enhancements
- 5.Review: Post-incident analysis and prevention measures
Security Track Record: We maintain a perfect security record with zero breaches since our founding. Our commitment to security is unwavering.
Security Questions?
Common questions about our security practices.
Do you store credit card information?
No. We use tokenization through PayPal and Braintree, which means credit card numbers are converted into secure tokens and processed by our PCI-compliant payment partners. We never see or store actual credit card numbers on our servers.
How do you prevent fraud?
We use advanced machine learning algorithms that analyze transaction patterns in real-time. Suspicious activities trigger immediate alerts and automated protective measures. We also employ 3D Secure authentication, address verification, and velocity checks.
What happens if there's a security breach?
While we've never experienced a breach, we have a comprehensive incident response plan. We would immediately notify affected users, contain the incident, and work with security experts to remediate. We carry cyber insurance and would provide identity protection services if needed.
Can I report a security vulnerability?
Yes! We welcome responsible disclosure of security issues. Please email security@hyperaise.com with details. We have a bug bounty program and will acknowledge and address legitimate security concerns promptly.
Start Fundraising with Confidence
Join 300+ teams who trust HypeRaise with their fundraising. Your security is guaranteed.
Questions about security? Email us at security@hyperaise.com