Everything you need to know about HypeRaise fundraising.
Absolutely. We use bank-level encryption and are PCI DSS compliant. All payments are processed through secure, trusted payment processors. We've never had a security incident and your donors' information is always protected.
Most teams can have their campaign live in under 5 minutes. Simply create your account, add your team details, set your goal, and start sharing. Our automated setup wizard guides you through every step.
No problem! You keep all the money you raise, regardless of whether you hit your goal. Many teams actually exceed their goals, but there's no penalty for falling short. Every dollar raised helps your team.
Yes! HypeRaise is fully mobile-optimized. Parents can donate in seconds from any device using credit cards, debit cards, or digital wallets like Apple Pay and Google Pay. The entire process is designed for mobile convenience.
Yes! We provide dedicated support via email, phone, and live chat. Our team is available Monday-Friday 9am-6pm EST, and we typically respond within 2 hours. We also offer one-on-one setup calls for new teams.
Funds are automatically transferred to your team's bank account within 2-3 business days after each donation. You can also set up weekly or monthly payouts if you prefer. All transfers are secure and tracked.
Yes! You can add your team logo, colors, photos, and custom messaging. We also provide templates to help you create an engaging page that represents your team's unique story and goals.
We handle all refund requests directly through our support team. Refunds are processed within 5-7 business days and are subject to our refund policy. We'll work with you to resolve any issues quickly.
Yes! Your dashboard shows real-time donation tracking, including donor names (when provided), amounts, and dates. You can also see which team members are sharing the most and driving the most donations.
No minimums or maximums! You can set any goal that makes sense for your team. We've seen successful campaigns from $500 to $50,000+. Our platform scales to meet your needs.
Our support team is here to help. Get in touch or start your fundraiser today.
